Counselling Unit: Compassionate Guidance for Every Step of Your Eye Care Journey

At Acha Eye Hospitals, our Counselling Unit plays a vital role in ensuring that every patient is informed, supported, and empowered throughout their eye care experience. From the moment you receive a diagnosis to the completion of your treatment or surgery, our counsellors are committed to walking with you, offering clarity, reassurance, and personalized guidance.

What We Offer

Pre-Surgery Counselling:
Our counsellors provide detailed explanations of surgical procedures—such as cataract removal, glaucoma surgery, retinal interventions, and corneal procedures—helping you understand what to expect before, during, and after surgery. This includes preparation guidelines, recovery expectations, and cost estimates, enabling you to make informed decisions with confidence.

Post-Diagnosis Guidance:
Receiving an eye condition diagnosis can be overwhelming. Our team is trained to break down medical information into simple, understandable terms. We help you understand your condition, available treatment options, potential outcomes, and lifestyle recommendations to support your vision.

Treatment Support & Follow-Up Education:
Whether you are starting new medications, undergoing laser treatment, or following a long-term care plan, our counsellors provide step-by-step instructions and support. They ensure patients and caregivers understand the importance of adherence for effective results.

Family & Caregiver Support:
Because eye conditions often affect daily life, our counselling services include guidance for family members and caregivers. We help them understand how best to support their loved ones during treatment or recovery.

Emotional Support & Reassurance:
We understand that fear, anxiety, or uncertainty can accompany eye procedures or vision loss. Our counsellors offer compassionate conversations that build confidence, reduce stress, and prepare patients mentally and emotionally for their care journey.

Financial Counselling & Planning:
The team provides transparent explanations of treatment costs, available packages, and payment options, ensuring patients can plan effectively without confusion.

Why Choose Counselling Services at Acha Eye Hospitals?

  • Experienced, Compassionate Team: Skilled counsellors trained in eye health and patient communication.

  • Holistic Approach: We combine medical explanations with emotional and practical support.

  • Patient-Centered Care: Every counselling session is tailored to your specific diagnosis, treatment, and personal needs.

  • Smooth Care Coordination: Our unit works closely with doctors, nurses, and the admission team to streamline your entire care journey.

Your Understanding and Comfort Matter to Us

At Acha Eye Hospitals, we believe that informed patients heal better and faster. Our Counselling Unit is here to ensure that you feel supported, knowledgeable, and prepared—every step of the way.

For more information or to speak with one of our counsellors, please contact us or visit the Counselling Unit during your appointment.

Vision Services

Counselling Unit